RideSplit -> Privacy Policy

Last updated: 11.09.2024

1. Introduction

Welcome to RideSplit (the "App"), operated by YNNOB Solutions [Philipp Bonny] ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and share personal information when you use our services, including our website https://ynnob.com, and the App available on the Apple App Store and Google Play Store.

If you have any questions or concerns, please contact us at ridesplit@ynnob.com.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you contact us via email or interact with our services. This may include:

• Email address

2.2 Information Automatically Collected

When you use our App or visit our website, we may automatically collect certain information, including:

• IP address
• Device information (such as your mobile device ID, model, and operating system)
• Usage data (including app interactions and error reports)

2.3 Device Permissions

Our App may request and access certain permissions on your device, including:

• READ_EXTERNAL_STORAGE: For devices running Android 10 (API level 29) or higher, no permission is needed to add files to shared storage. For devices running Android 9 (API level 28) or lower, this permission allows the App to read from the device's external storage.
• READ_MEDIA_IMAGES and READ_MEDIA_VIDEO: For devices running Android 13 (API level 33) or higher, these permissions allow the App to access and read images and videos stored on the device.
• READ_MEDIA_VISUAL_USER_SELECTED: For devices running Android 14 (API level 34) or higher, this permission allows the App to handle media reselection within the app.

2.4 Cookies and Tracking Technologies

Our App and website use cookies and similar tracking technologies to enhance your experience. Cookies may be placed by us or by third-party services such as Google AdMob and Firebase.

3. How We Use Your Information

We process your personal information for the following purposes:

• To operate and improve the App and our services.
• To communicate with you. For example, if you contact us via email, we may use your email address to respond to your inquiries.
• To monitor and analyze usage and trends. We use tools like Firebase Analytics and Firebase Performance to better understand how our App is used.
• To display personalized ads. Google AdMob may use your data to show relevant advertisements.

4. Third-Party Services

We use several third-party services in our App to enhance functionality and improve user experience. Below, we detail each service, what it does, how it uses your data, and provide links to Google's own data policies.

4.1 Google AdMob

Google AdMob is a mobile advertising platform that allows us to display ads within the App. It collects and processes data to show personalized and relevant advertisements based on your usage and preferences. AdMob may use cookies and similar technologies to gather data such as device information, location, and user behavior.

• How AdMob Uses Data: AdMob collects data to deliver, personalize, and improve the ads you see in the App.
• Opt-Out: You can manage your ad preferences and opt-out of personalized ads through the App settings.
• Google Data Policy: Google Privacy Policy

4.2 Firebase Crashlytics

Firebase Crashlytics is a real-time crash reporting service that helps us track and resolve issues in the App. When the App crashes or experiences an error, Crashlytics collects data about the device and app usage at the time of the crash. This data helps us identify and fix bugs to improve the stability of the App.

• How Crashlytics Uses Data: Crashlytics collects crash reports, including device type, operating system, and app version, to diagnose and fix issues.
• Opt-Out: You can opt-in or opt-out of Firebase Crashlytics via the App settings.
• Google Data Policy: Google Privacy Policy

4.3 Firebase Analytics

Firebase Analytics is a service that provides insights into how users interact with the App. It helps us understand user behavior, such as which features are most popular and how users navigate the App. Firebase Analytics collects data such as device information, app usage, and user engagement metrics.

• How Firebase Analytics Uses Data: Firebase Analytics processes data to provide us with aggregated and anonymized insights into user behavior.
• Opt-Out: You can manage your consent for Firebase Analytics through the App settings.
• Google Data Policy: Google Privacy Policy

4.4 Firebase Performance Monitoring

Firebase Performance Monitoring is a service that helps us track and improve the performance of the App. It monitors various aspects of the App, such as network requests, app startup time, and screen rendering, to identify performance issues.

• How Firebase Performance Uses Data: This service collects data related to app performance, including device and network information, to help us optimize the App's performance.
• Opt-Out: You can opt-in or opt-out of Firebase Performance Monitoring via the App settings.
• Google Data Policy: Google Privacy Policy

4.5 Google User Messaging Platform SDK

Google User Messaging Platform SDK is used to manage user consent for data collection and advertising through Google AdMob. This SDK prompts users to give or withhold consent for personalized ads and manages these preferences within the App.

• How the SDK Uses Data: The SDK collects and stores your consent preferences regarding personalized ads and other data processing activities.
• Opt-Out: You can adjust your consent settings at any time via the App settings.
• Google Data Policy: Google Privacy Policy

5. App Store Platforms

5.1 Google Play Store

Our App is hosted on the Google Play Store, operated by Google LLC. When you download and use our App from the Google Play Store, Google may collect and process data about your usage of the store and the App. This data is subject to Google's privacy policies, and we have no control over how Google handles this information.

• Google Play Store Data Policy: Google Privacy Policy

5.2 Apple App Store

Our App is also available on the Apple App Store, operated by Apple Inc. When you download and use our App from the Apple App Store, Apple may collect and process data about your usage of the store and the App. This data is subject to Apple's privacy policies, and we have no control over how Apple handles this information.

• Apple App Store Data Policy: Apple Privacy Policy

6. Data Sharing

We may share your data with:

• Service Providers: We use Hetzner GmbH, a Germany-based hosting provider, to host our website and APIs.
• Legal Requirements: We may disclose your data to comply with legal obligations or protect our rights.

7. Data Storage and Security

We store your data on servers located in Germany, operated by Hetzner GmbH. We take appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

8. User Rights

As a user, you have the following rights regarding your data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request that we delete your data, subject to certain exceptions.
• Opting Out: You can opt-out of certain data processing activities, such as Firebase Analytics, via the App settings.

9. Children's Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect data from children under 18. If you believe we have collected such data, please contact us at ridesplit@ynnob.com so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the App or via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Name: Philipp Bonny
• Address: Reuterstraße 17, 66117 Saarbrücken, Germany
• Email: ridesplit@ynnob.com
• Website: https://ynnob.com